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IT Helpdesk Employee (m/f/d) (Hardware)

You are communicative, you enjoy contact with people and love working with the latest IT equipment? Then we have exactly the right position for you.

As a member of our IT Helpdesk Team, you are available to our users for all questions relating to our IT equipment, prepare new hardware or even mess with an offended printer.

Primary Responsibilities:

  • Installation of PCs and Smartphones
  • Setting up and dismantling of PC workstations
  • Warranty and repair processing with suppliers
  • Administration and inventory of our equipment in a database
  • Documentation of disruptions in our ticket system
  • Expanding our knowledge database

Requirements:

  • A completed education in the IT field is an advantage
  • General interest in IT as well as confident handling of Microsoft Windows and Office programs
  • Solid knowledge of the PC, printer and smartphone environment
  • Customer oriented and friendly manner
  • Clean and structured way of working as well as a quick comprehension skills

 

INSIDER-Benefits

Wir INSIDER bei EVG sind vor allem eins: Menschen. Wir unterstützen altbekannte und neue INSIDER, wo wir nur können – denn nur gemeinsam machen wir Hightech möglich.

Flexible working hours

With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.

Insider Restaurant

Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.

Mentoring program and permanent employment contracts

New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.

Company Kindergarten and Summer Camp

Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.

Supplementary insurance & company pension scheme

Insiders have access to collective private accident and health insurance, as well as company pension options.

Bonuses

Insiders participate directly in the company's success through bonus payments and are rewarded for the successful placement of new insiders.

Gehalt

The gross salary for this position is at least EUR 37.800,-- per year (excluding overtime payment and benefits). Overpayment is possible, depending on your qualification and professional experience.

EVG Human Resources Headquarters

Any questions?

If you have further questions about the job description or the application process, our HR team will be happy to help you. Do not hesitate to contact us directly if you have any other concerns. We are looking forward to hearing from you.

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